Privacy Policy

Your personal information and assets are our top priority. We are fully committed to safeguarding them.

ExclVex collects and retains data essential to your trading activities on our trading platform. The methods we use to collect and store this information are outlined in the Privacy Policy below.

The following principles guide our policy:

• To ensure complete transparency about our practices for collecting and storing your personal information:

Our goal is to help you understand how we collect and process data so you can make informed decisions. We follow clear guidelines and processes for managing information on this official website. Our policy explains how it works and the specific methods we use, giving you clear, concrete details on how your data is handled. You’re in control.

We will provide timely updates whenever we determine you should be informed. Transparency is central to how we operate.

Our trained team is available to answer any questions you may have about our processes, including our obligations under Canada law. Contact us at info@exclvex.com.

• We do not use personal data for any purpose other than as described in our Privacy Policy.

We may process personal data for several purposes, including ensuring the proper operation of ExclVex services and facilitating connections between trader-members and third-party trading platforms. We also use data to maintain and improve functions and services on our official website, protect our rights, and comply with regulatory or other legal obligations. Finally, we process data as needed to deliver administrative and other business functions related to the Services we provide to you, the client.

To deliver better, personalized services tailored to your preferences and needs, ExclVex uses personal data.

• To use essential tools to protect your personal data and safeguard your rights:

You can contact us at any time to access your personal information. We can update or delete it upon request. We also accommodate requests to transfer your data to you or to a designated third party. We offer these services to help you exercise your rights to privacy and control.

• Protect your personal information:

Our security systems meet banking-grade standards. While no system can be guaranteed 100% secure, we continually upgrade our infrastructure and strengthen the defences we have in place to maintain the highest possible level of protection.

We maintain a detailed, comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy sets out our procedures for collecting, processing, and sharing any data relating to natural persons.

The terms of our policy apply to all natural persons who are identifiable or already identified. This includes any individual who can be, or has been, identified in connection with data entrusted to us or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, refers specifically to the storage, management, and organization of personal data.

We do not knowingly collect, or attempt to collect, information about individuals under the age of 18. We also do not allow anyone under 18 to use our platform for any purpose. If we discover a user, or any information relating to someone under 18, such information will be deleted immediately.

2. What personal information do we retain?

When you register with us, we collect the personal information required to enable your use of our services. When needed, we may also request additional information to verify account ownership. To maintain and improve service quality, we collect and analyze data about how you use our platform and, where applicable, the services of our third-party partners.

3. You are never required to provide the company with your personal information.

Although you are not required to provide your information, choosing not to do so may limit the services we can offer and could restrict your access to our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that can personally identify you. We do collect details such as your account activity, users’ IP addresses, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language associated with your account.

We only collect and retain the personal information you explicitly consent to share when you connect with a third‑party trading platform through us.

Personal information you have provided to third-party platforms may include your full name, address, phone number, and email address.

5. Why does the company need my personal information, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes described in this Policy. All such uses and processing comply with applicable laws in Canada.

The company will not handle, process, or transmit your data except in accordance with applicable laws in Canada. The following are the legal grounds for this processing:

• By submitting your personal data to the company, including via our official website, you consent to its collection, storage, and processing. You also authorize us to transfer your data to the relevant third-party trading platform, where appropriate. Your consent covers the processing of your personal data for one or more purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may be required to store and process your personal data.
• Data processing is necessary to comply with legal requirements.

If you would like more information about the data processing activities the company is required to undertake, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal basis.

6. Disclosure of Personal Information to Third Parties

To store and process IP addresses, conduct user surveys and analytics, and provide related services, the company may share anonymized personal data with third-party service providers.

At your request, we will share certain personal information you provide with third-party services. In such cases, the use of your data will be governed by that company's privacy policy. This may include multiple digital trading platforms.

To better serve our clients and enhance our overall services, the company may share personal information with its affiliates and partner companies.

When required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In connection with a significant business transaction, such as a sale of the company, securing investment, or obtaining a loan, we may share relevant data in a lawful and appropriate manner. This may also apply in the event of a merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Services

Cookies and similar technologies may be used for site analytics and, in collaboration with advertising partners, in accordance with applicable laws and industry standards.

Cookies are small data files stored on your device when you visit our official website. We use them to collect information about your browsing behaviour and preferences to personalize and improve your experience. Cookies help us remember your settings and tailor our services accordingly. We also use them for site analytics and to compile statistics that support strategic planning.

In general, this site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends, allowing the site to recognize you on return visits and streamline your experience.

Types of cookies:

Cookies may be used as necessary for their intended purposes:

Cookies are blocked or have been deleted

If you’d like to delete or block cookies, you can do so through your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some functions and site features from working properly.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to support the operations described elsewhere in this policy. It may be kept longer to comply with applicable local laws and regulations or in accordance with our company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. When that 12-month period ends, and with your consent, sharing will continue for an additional 12 months.

As part of our operations, we regularly review all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organizations

Where necessary to deliver our services and/or for security reasons, we may transfer personal data to third countries (outside your home country) and to international organizations, using robust, verified security protocols. We apply the highest standards of data protection to safeguard your information and ensure you can access legal remedies and exercise your rights in all circumstances.

All residents of the European Economic Area (EEA) are protected by applicable data protection laws and safeguards.

• All data transfers are conducted under EU jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2) under a legally binding and enforceable agreement.
• The transfer of personal data is conducted in accordance with the European Commission’s Standard Contractual Clauses under Article 46(2)(c) of the GDPR. You can review the Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email info@wealthwaydigital.uk

10. Personal Information Protection

Personal data is safeguarded using top-tier technical and organizational measures that follow industry-standard best practices. These measures are designed to prevent unlawful or accidental destruction, loss, or alteration of that data.

Although we follow best-practice, legally compliant procedures to protect personal data, we cannot guarantee that it will remain completely error-free or secure in all circumstances. Accordingly, we are not liable for any disclosure of personal data or for incidental, intangible, or consequential damage. This includes situations beyond our control, such as transmission errors, unauthorized third-party access, or similar causes.

If we receive a legally enforceable request from regulators or legal authorities, we may be required to disclose your personal data to those authorities. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or safeguard your data.

Information transmitted over the internet, including personal information, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data sent online.

11. Links to third-party websites

This website may contain links to third-party applications and websites. These parties are not affiliates and are not controlled by our company, and our privacy policy does not apply to them. They maintain their own policies and procedures for collecting and processing personal information, and we are not responsible for their practices. Use at your own discretion.

Before sharing any personal information, review the privacy policy of the company or service on its official website. Confirm that its policies on the collection, use, and processing of information align with your preferences and priorities. If you choose to share data, do so directly with the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes through our official website and other appropriate channels. The updated privacy policy will be posted on the website and, unless stated otherwise, the revised policy will take effect immediately upon publication.

13. Your Rights Regarding Personal Data

You have full control—and the final say—over how your personal data is used. You can verify its accuracy, correct any errors, and choose to delete it or limit the scope and nature of our processing.

This page provides information relevant to EEA residents:

Your personal data is protected by the rights described herein. By emailing the address below, you can exercise those rights immediately.

Accessing Your Rights

If the personal information you’ve provided to us is accurate, you may access it at any time. Any of your personal information we process is accessible to us and, as such, can be verified.

You may request your personal data at any time for verification, and we will provide it in electronic format. If you require additional copies of the data we process beyond the initial copy, a reasonable fee may apply.

Rights granted by law and under the privacy policy must not infringe the rights of others. The company reserves the right to refuse or restrict access to personal data if such access would infringe the rights or freedoms of others.

Right to Correct Inaccuracies

You or the Company may correct any errors in your personal information, whether due to omission or inaccurate details, to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if your data has been processed without your consent or outside legal boundaries; 2) if you ask us to remove it and the Company has no legal obligation to retain it; 3) if you no longer consent to any processing by us, even when lawful and based on our legitimate interests or those of a third-party provider; and 4) if we are required by law to delete your data.

The right to deletion is overridden and superseded by legal obligations under EU law or any Member State law. The same applies where data is necessary for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal information be restricted if you believe it is inaccurate.

If you request that the use of your personal data be restricted, it will be deleted unless one of the following applies: 1) where laws of the European Union or any Member State prevent deletion; 2) with your consent, if needed to defend against or pursue legal claims; 3) to protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, if you have consented in any manner to its collection and if the processing is carried out by automated systems.

You have the right to request the transfer of your personal data to another company or organization, where technically feasible. Exercising this right does not affect your right to have your data deleted. We may decline a request if fulfilling it would infringe on the rights or freedoms of another individual.

Right to challenge the processing of your data

While the Company may process data to pursue our legitimate interests or those of a third-party service provider, you have the right to object to such processing and request that it stop. This right does not apply where there are compelling legal grounds to continue, including for the establishment, exercise, or defence of legal claims. In those circumstances, we may continue processing your personal data.

You may, at any time, request that your personal data not be processed for any direct marketing purposes.

Right to Withdraw or Refuse Consent

At any time, and effective immediately where feasible, you may withdraw your consent to our processing of your personal information. This does not apply retroactively to processing completed before your withdrawal of consent.

If you are dissatisfied for any reason, you have the right to file a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have designated regulatory and supervisory authorities to address such matters. You may file a complaint with these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request regarding your personal data and how it is processed, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeline by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will provide the requested information electronically at no cost, unless doing so would conflict with applicable law or the provisions of Section 13. We may charge a reasonable fee, or decline to act on a request, if it is frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is reasonable doubt about the identity of the person requesting personal data, to ensure data protection and security.